Payment Policy

We have two payment options.

1. You can make a direct online payment using your credit card through a payment gate system called PayGate or Payfast.  This is a secure, safe banking system.

2. You can make a payment via EFT. Once you have selected the EFT option, and email will be sent to you with our banking details. Please note that we only ship the order off once the EFT payment reflects in our bank account, which may cause a slight delay in shipping off your order. Please note: The EFT payment option is for South African's only.

International payments can ONLY select credit card as a payment option.

Payment options accepted

Payment may be made via Visa and MasterCard.

 

Card acquiring and security

Card transactions will be acquired for The Mohair Mill Shop via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


Customer details separate from card details

Customer details will be stored by The Mohair Mill Shop separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.


Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


Responsibility

The Mohair Mill Shop takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


Country of domicile

This website is governed by the laws of South Africa and The Mohair Mill Shop chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Elsies River, Cape Town).


Variation

The Mohair Mill Shop may, in its sole discretion, change this agreement or any part thereof at any time without notice.